Privacy Policy
This policy covers the personal information collected through rsef.rw for the Rwanda Service Excellence Forum, organised by Trusted Rw.
What we collect
When you register to attend we collect your name, email address, phone number, organisation, job title, sector, country and the type of attendance you choose. You may optionally give us a LinkedIn profile, dietary requirements, accessibility requirements and any note you want the organisers to have.
When you contact us or apply to partner with the forum we collect what you type into that form.
Why we hold it
To administer your attendance: to confirm your place, to tell you where and when to come, to plan capacity, catering and access, and to answer you when you write to us.
Communications
You will receive messages about the edition you registered for. You receive nothing else unless you asked for it by ticking the updates box, and you can withdraw that at any time by replying to any message or writing to us.
Who sees it
The organising team. We do not sell attendee information, and we do not pass it to partners or sponsors. Your name and organisation are not published on this website.
How long we keep it
For the edition you registered for and a reasonable period afterwards for planning the next one. Ask us to remove your details and we will.
Your rights
You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Write to forum@trusted.rw.
Cookies
This site sets a session cookie so forms work and so a registration confirmation can be shown back to you. That one is necessary and is always set.
We also count visits with Google Analytics, so we know how many people read the programme and which pages are worth keeping. Those cookies are set only if you accept them in the notice at the foot of the page; decline and nothing is stored on your device for that purpose. Your answer is remembered for this site, so you are asked once. There is no advertising and no retargeting anywhere on the forum.
Last updated 27 August 2026.